Durak Fındık Sanayi ve Ticaret A.Ş. (hereinafter referred to as the "Company") considers ensuring the privacy and security of the personal data of users ("Visitor") who visit the www.durakfindik.com.tr website as one of its top priorities.
This Privacy Policy has been prepared in full compliance with the Personal Data Protection Law No. 6698 ("KVKK"), the European General Data Protection Regulation ("GDPR"), and the relevant legal legislation in order to transparently explain the purposes for which your personal data is collected, how it is processed, with whom it is shared, and your rights.
YOUR COLLECTED PERSONAL DATA
Our Company may collect the following data categories during your use of our website:
Contact Information: E-mail address, phone number, physical address.
Transaction Security Information: IP address, port details, website log-in and log-out records, password and credential information.
Marketing Information: Cookie records, campaign utilization data.
Request/Complaint Management Information: Messages and requests submitted through our website.PURPOSES OF PROCESSING PERSONAL DATA
Your collected personal data is processed for the following purposes:
Fulfilling obligations arising from legislation (e.g., keeping log records pursuant to Law No. 5651).
Conducting activities aimed at customer satisfaction.
Tracking and concluding requests and complaints.
Informing authorized individuals, institutions, and organizations.
Conducting information security processes.TRANSFER OF PERSONAL DATA
Your personal data may be transferred to authorized public institutions and organizations (e.g.,
Courts, ICTA/BTK) in order to fulfill legal obligations, and to our business partners (e.g., cargo
companies, payment infrastructure providers) for the execution of our commercial activities, within the framework of the conditions specified in Articles 8 and 9 of the KVKK.RIGHTS OF THE DATA SUBJECT (ARTICLE 11 OF KVKK)
Within the scope of KVKK, as the data subject, you have the following rights:
To learn whether your personal data is processed,
To request information if your personal data has been processed,
To learn the purpose of processing personal data and whether they are used in accordance with their
purpose,
To know the third parties to whom personal data are transferred domestically or abroad,
To request rectification of personal data if it is processed incompletely or inaccurately,
To request erasure or destruction of personal data within the framework of the conditions stipulated
in Article 7 of the KVKK,
To object to the occurrence of a result against you by analyzing the processed data exclusively
through automated systems,
To claim indemnification of losses in case you suffer damage due to unlawful processing of personal data.
5. DATA SECURITY MEASURES
Our Company takes all necessary technical and administrative measures to ensure the security of your personal data. Our website is protected with an SSL (Secure Socket Layer) certificate, and your data is stored encrypted against unauthorized access.
6. USE OF COOKIES
Cookies are used on our website to improve user experience and analyze website traffic. You can block cookies at any time through your browser settings.
7. EFFECTIVE DATE
This Privacy Policy entered into force on 24/07/2026. Tracking amendments to the Policy is the
responsibility of the visitors/users; therefore, it is recommended to check the current text regularly.
8. CONTACT AND APPLICATION
To exercise your rights stated above or for your inquiries regarding our privacy policy, you may reach us through the contact channels below.
Company Title: Durak Fındık Sanayi ve Ticaret A.Ş.
Address: Levent Caddesi, Krizantem Sokak, No:96, 34330-Levent/İSTANBUL
Phone: 0264 654 51 00
E-mail: durak@durakfindik.com.tr
Authorized Person: Mustafa Temel